ExpressPoint Technology Services, Inc., a provider of high-end service solutions through superior reverse logistics and high quality repair centers, today announced the selection of Servigistics Service Lifecycle Management software.
Servigistics’ end to end solutions leverage a scalable, flexible, Web-native, global architecture, and common data model that has been specifically designed to enable ExpressPoint to drive outstanding performance and customer service for its customers and partners.
“This latest strategic investment by ExpressPoint expands its capabilities as an industry leading reverse logistics partner. It is an important next step in ExpressPoint’s strategy to help its partners and customers to drive greater efficiency while achieving high customer satisfaction and on-time delivery,” said Sanderson Bell, Senior Vice President and CFO, ExpressPoint.
“We are pleased that ExpressPoint has selected Servigistics Service Lifecycle Management solutions to serve as the technology platform that will drive performance and profitable growth in its reverse logistics and high quality repair operations,” said Eric Hinkle, president and CEO, Servigistics.
ExpressPoint, with over twenty years of industry experience, enables our partners to grow service revenue by expanding the diversity of products they can service profitably. ExpressPoint delivers high-end service solutions through superior reverse logistics and high-quality repair centers. With strategic locations in both the U.S. and Mexico, ExpressPoint is positioned to drive logistical efficiency and lower overall service costs. ExpressPoint is equipped to support 40+ technologies from 250+ OEMs.