ScienceLogic today announced that it has been selected by SaskTel, the leading Information and Communications Technology provider in Saskatchewan, to serve as the monitoring platform to support a new range of managed IT services for enterprise customers.
SaskTel’s new Managed Network Services offering provides comprehensive management of customers’ complex network infrastructure, exceeding traditional “break-fix” support models. SaskTel provides 24/7 network and server monitoring, alarming and issue resolution so customers can experience superior network performance and reduce operational expenses. The ability to share live operational views via intuitive, web-based dashboards, adds a significant differentiation over other managed service offerings.
“Uninterrupted service availability and assurance are two of the most important factors our business customers are looking for when choosing a technology partner,” said Sean Devin, SaskTel VP of ICT Assurance and Delivery. “With this platform, we are able to offer customers a higher level of both, due to the rigor of monitoring, issue detection and insight it provides.”
The ScienceLogic platform positions SaskTel to offer managed services that address the major concerns of their customers today — cost-effective network and systems management services that increase the availability and performance of IT services they deliver to users. In addition, ScienceLogic gives SaskTel the ability to comprehensively manage the entire hybrid IT landscape, including public and private clouds, and visibility of all of these aspects in a single platform.
“We are very excited to be working with SaskTel to help them define and roll out new managed services that help customers manage their hybrid IT environments more seamlessly and cost-effectively,” said Dave Link, CEO of ScienceLogic.
ScienceLogic is the global leader in hybrid IT monitoring for the network of everything. Over 20,000 global service providers, enterprises, and government organizations rely on ScienceLogic to significantly enhance IT efficiency, optimize operations, and ensure business continuity. ScienceLogic is the first monitoring solution to provide a comprehensive view of all IT components through a single pane of glass, whether they reside in a public cloud environment or on premises. With over 1,500 dynamic management apps and custom dashboarding capabilities, we deliver the scale, resiliency, and automation needed to simplify the constantly evolving task of managing IT resources, services, and applications. For more information, please visit www.sciencelogic.com/.