Comcast today announced it is increasing the speeds of its Xfinity Internet service packages for millions of video and internet customers, including those Houston.
Speed increases will vary based on the Xfinity Internet customers’ current speed subscriptions. Those receiving the speed boost will benefit from an increase of 30 to 40 percent in their download speeds. Existing Xfinity Internet and X1 video customers subscribing to certain packages can expect to experience enhanced speeds this month.
Here are the details:
|Internet Tier/Customer Package||Current Download Speed (Mbps)||New Download Speed (Mbps)|
|Performance Plus / Saver, Double, Triple or Quadruple Play||60||150|
|Performance Pro / Starter, Triple Play||150||250|
|Blast! Pro / Preferred and Premier, Triple Play||250||400|
|Blast! Pro / Preferred and Premier, Quadruple Play||250||1 Gig|
“These increases demonstrate our commitment to delivering unparalleled service to our customers, now featuring more speed than ever before,” said Ralph Martinez, senior vice president of Comcast’s Houston Region. “We’re very focused on providing a great customer experience by making our technology products easy to get and simple to use. There’s nothing simpler and easier than fulfilling our customers’ need for speed to give them what they want, when they want it.”
To get the increased speeds, most customers will simply need to re-start their modems when notified by Comcast that the new speed is available. Comcast will also notify customers who may need to upgrade their modems to receive the increased speeds. Those who own their own modems and need to upgrade them to receive the increased speeds will need to purchase a new one or can lease a new modem from Comcast.
Customers who lease modems from Comcast can upgrade their modem for no additional charge. Upgraded modems come with the xFi application suite, which allows for better visibility and control of customers’ home WiFi networks.
In addition to increasing internet speeds, Comcast continues to offer the fastest in-home WiFi gateway, and most Xfinity Internet customers can enjoy complimentary access to more than 19 million Xfinity WiFi hotspots nationwide by selecting “xfinitywifi” from the list of available networks on their laptops or mobile devices and entering their Xfinity ID or email and password. Hotspots can be found by either downloading the Xfinity WiFi App, available for free on iOS and Android devices, or by visiting the hotspot finder map on www.xfinity.com/wifi.
Comcast has invested billions of dollars in its network, locally and nationally, to meet consumer demand, and it has now increased speeds 17 times in the last 17 years, delivering speeds in most of the Houston Region from 15 Mbps up to 2 Gbps for residential customers and up to 10 Gbps for business customers.
Offering the nation’s largest and most comprehensive broadband adoption program, Comcast’s Internet Essentials provides low-cost broadband service for $9.95 a month, digital literacy training and discounted computers for low-income Americans.
Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company with two primary businesses, Comcast Cable and NBCUniversal. Comcast Cable is one of the nation’s largest video, high-speed internet, and phone providers to residential customers under the XFINITY brand, and also provides these services to businesses. It also provides wireless and security and automation services to residential customers under the XFINITY brand. NBCUniversal operates news, entertainment and sports cable networks, the NBC and Telemundo broadcast networks, television production operations, television station groups, Universal Pictures and Universal Parks and Resorts. Visit www.comcastcorporation.com for more information.