ManageEngine, the real-time IT management company, today announced that it has been named a 2018 Gartner Peer Insights Customers’ Choice for Client Management Tools for its unified endpoint management software, ManageEngine Desktop Central. ManageEngine earned this distinction through honest feedback and ratings from 67 end-user professionals who have experience purchasing, implementing and using the product. Read reviews of ManageEngine Desktop Central on Gartner Peer Insights.
“There is nothing more gratifying or important to ManageEngine than having a positive impact on our customers’ businesses. With ManageEngine Desktop Central, we’ve always strived to offer great flexibility and ease of use, while catering to the needs of customers of all sizes and verticals,” said Mathivanan Venkatachalam, vice president, ManageEngine. “This flexibility goes beyond just product features to all the editions, pricing plans, and support avenues we offer. We believe this recognition from our customers through Gartner is great motivation to up our game.”
Customer Kudos for ManageEngine Desktop Central
The Gartner Peer Insights review process involves users analyzing software based on various parameters, including key factors such as:
- Evaluation and contracting
- Integration and deployment
- Service and support
- Product capabilities that led them to purchase the product
- Other tools they considered
- Technology adoption bias for the implementation
- Overall rating of the tool
Reviews from ManageEngine Desktop Central customers include:
Easy rollout for a wonderful tool – Infrastructure systems engineer in the retail industry: “From the start of the tender process, ManageEngine was always engaged and very easy to contact. The installation went as smooth as you could imagine. When using the GUI, there is a live chat feature, which means if you have any questions about certain areas of the product, they can advise you there and then.”
Finally, device management made easy! This is a must buy product! – Senior systems administrator working in government: “This product has worked extremely well right out of the box! From the minute it was installed, we were very impressed with its ease of use and very minimal setup on the back end. … Desktop Central comes with a huge amount of prebuilt reports you can run, no setup needed. … Patching Windows servers or end-user computers is very easy and has a host of options, including frequency, targeted devices, and deployment windows. … Another thing this product does that some competitors don’t is third-party patches. Software deployment is made much easier with several already built templates for commonly used software. … Support is very knowledgeable and helpful!”
A fantastic tool for managing your IT services – Service desk project engineer in the retail industry: “We have previously used ManageEngine’s other products … . So we knew what to expect from Desktop Central. The whole process has gone swimmingly, and we are very impressed with the testing and the way the implementation has gone. … ManageEngine came to site to talk us through the product and has provided both telephone and remote support for any questions and queries we’ve had. They also provide weekly training webinars which come in very handy.”
Perfect workstation management tool for very reasonable costs – Head of IT service delivery department in the finance industry: “Great product with very reasonable costs. We implemented the product five years ago, and we are still happy with it every day. It helps to reduce workload on our administrators a lot.”
Pricing and Availability
For information on availability and pricing for Desktop Central, visit www.manageengine.com/products/desktop-central/edition-comparison-matrix.html.
About Peer Insights
Peer Insights is an online platform of ratings and reviews of IT software and services that are written and read by IT professionals and technology decision-makers. The goal is to help IT leaders make more insightful purchase decisions and help technology providers improve their products by receiving objective, unbiased feedback from their customers. Gartner Peer Insights includes more than 70,000 verified reviews in more than 200 markets. For more information, please visit www.gartner.com/reviews/home.
Gartner Peer Insights Customers’ Choice distinctions are determined by the subjective opinions of individual end-user customers based on their own experiences, the number of published reviews on Gartner Peer Insights, and overall ratings for a given vendor in the market, as further described here, and are not intended in any way to represent the views of Gartner or its affiliates.
About ManageEngine Desktop Central
ManageEngine Desktop Central is a unified endpoint management solution that helps in managing thousands of servers, desktops and mobile devices from a central location. It automates the complete desktop and mobile device management life cycle, ranging from a simple system configuration to complex software deployment. Used by more than 6,500 customers around the globe, it helps businesses cut costs on IT infrastructure, achieve operational efficiency, improve productivity, and combat network vulnerabilities. For more information, visit www.manageengine.com/desktop-central.
ManageEngine is bringing IT together for IT teams that need to deliver real-time services and support. Worldwide, established and emerging enterprises — including more than 60 percent of the Fortune 500 — rely on our real-time IT management tools to ensure tight business-IT alignment and optimal performance of their IT infrastructure, including networks, servers, applications, desktops and more. ManageEngine is a division of Zoho Corporation with offices worldwide, including the United States, the Netherlands, India, Singapore, Japan and China.