iLinc, a leading provider of web and video conferencing solutions, today announced the success of its annual user conference, iConnect 2010. This year’s event took place February 23-24 and was powered by iLinc’s own webinar technology.
The two-day summit featured both user and leadership tracks. With leadership speakers including Chris Gosk of Global Knowledge, Noelle Archambeau of SAP Global Marketing, and Melanie Turek, a Principal Analyst for Frost & Sullivan, attendees learned how Web conferencing is rapidly becoming a key catalyst for improving business processes by facilitating remote group decision-making and action. This exciting paradigm shift repositions web conferencing and collaboration as a strategic tool for forward-thinking companies. In addition, the user track featured iLinc’s own product experts who provided attendees with insider best practices and tips to further optimize iLinc in their own operations.
“In the past we’ve hosted this event locally,” says Kelly Roy, iLinc’s VP of Customer Success and Marketing. “But given the economic climate, our customers suggested that we make the event virtual so that more of their employees could attend.” According to Roy, doing so more than tripled last year’s attendance, further bolstering the company’s case that online collaborative seminars are integral to the “modern office” of the present and future.
The company’s patented Green Meter measured savings of over 1.3 million pounds of CO 2 by eliminating over 3 million miles of air travel.
The event also provided a platform to announce several new service package bundles for its customers, a strong signal of its ongoing commitment to customer service. “Our primary focus is and has always been to give our customers the best products, training and customer service in the industry, and this was just one innovative way to give customers what they need while showcasing our technology firsthand,” said James Powers, President and CEO of iLinc.
iLinc, a recognized leader in web and video conferencing and collaboration solutions, empowers people to achieve their organizational goals easily and quickly, making it possible for them to accomplish more, travel less, achieve work-life balance, all while preserving the environment. iLinc’s Software-as-a-Service (SaaS) delivery, industry-leading service, and integrations such as iLinc for Salesforce, which automatically synchronizes web conferencing and CRM data, increase operational efficiency across the organizations that drive more revenue. For more, visit www.ilinc.com/investors .