BMC Software (NYSE: BMC) today announced that it has been positioned in the Leaders Quadrant of Gartner, Inc.’s recently released “Magic Quadrant for IT Event Correlation and Analysis” research report. 1
BMC Event and Impact Management – the primary BMC solution evaluated by Gartner in this report – and BMC ProactiveNet Performance Management play a pivotal role in helping organizations establish the groundwork for Business Service Management (BSM). With BMC Event and Impact Management, customers can determine which IT events impact business services and automate the response to solving the problem. This eliminates service disruptions by prioritizing and adding business context around certain events.
“BMC’s Event and Impact Management has improved our entire ticketing process,” said David Courter, senior systems programmer at Mutual of Omaha. “Central to our BSM initiative is understanding exactly how each event impacts various services throughout or organization. This allows us to prioritize accordingly and ensure the business continues to be efficient and productive.”
According to Gartner, vendors positioned in the Leaders Quadrant have a large, satisfied installed base and a high degree of visibility in the market. They offer highly scalable, robust applications that can prioritize events to business impact, and they have the strategic vision to address some or all the evolving enterprise requirements in the areas of ITIL version 3 event management process, root cause analysis, CMDB with IT service dependency mapping, integrating security events, and optimizing the event-to-incident/problem resolution processes, including integration with service desk tools.
View the full report at the following link .
About the Magic Quadrant
The Magic Quadrant is copyrighted 2009 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Business runs on IT. IT runs on BMC Software.
The most demanding IT organizations in the world rely on BMC Software across both distributed and mainframe environments. Recognized as the leader in Business Service Management, BMC’s comprehensive approach and unified platform help IT organizations cut cost, reduce risk and drive business profit. For the four fiscal quarters ended March 31, 2009, BMC revenue was approximately $1.87 billion. Visit www.bmc.com for more information.