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New Vonage Research Highlights Continued Rise of AI and Its Impact on CX
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ: ERIC), has released its Global Customer Engagement Report 2025. Now in its 13th year, this year’s annual report outlines data and insights into customer communications preferences with businesses, highlighting emerging…
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Data Champion Award Winners Announced at DataDriven
Data leaders, CDOs, CIOs, and innovators from around the globe gathered in Orlando in February for DataDriven, the premier conference dedicated to modern data management and innovation. A highlight of the event was the celebration of outstanding achievements in the data management industry, as several exceptional organizations were honored for their leadership, vision, and transformative approaches to data. Among…
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QualityKiosk and DevRev Partner to Enhance Customer Experience and Product Development Through AI-Led Insights
QualityKiosk Technologies, a global leader in digital assurance and reliability engineering solutions, is announcing its partnership with rapidly growing DevRev, a Vinod Khosla venture. As a preferred partner, QualityKiosk provides global professional services for DevRev’s platform, supporting businesses across the globe in unlocking their data and making it actionable through conversational AI.
DevRev is delivering conversational AI at work, right…
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SiMa.ai and HTEC Strengthen Strategic Partnership to Advance Premium ML System-on-Chip Solutions
HTEC, a global digital engineering services firm, is pleased to announce a partnership extension with SiMa.ai, the software-centric, embedded edge machine learning system-on-chip (MLSoC) company.
During a successful five-year collaboration, SiMa.ai and HTEC built an ML compiler, system drivers, and other complex AI-powered software tools to support SiMa.ai’s edge AI platform. SiMa.ai also leveraged HTEC’s…
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RingCentral Announces Appointment of Kira Makagon as President and Chief Operating Officer
RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered trusted business communications, announced that it has appointed Kira Makagon, current Chief Innovation Officer and CMO, as President and Chief Operating Officer, effective today. Makagon will be responsible for the Company’s product and technology organization, direct and channel sales, customer success, marketing, and operations organizations.
Vlad Shmunis, RingCentral’s Founder, Chairman, and…
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USU Recognized as a ‘Leader’ in the Latest Analyst Report for Software Asset Management Solutions
USU has been recognized among the most significant providers of Software Asset Management (SAM) solutions by the analyst firm Forrester Research, headquartered in the United States. In the report, “The Forrester Wave™: Software Asset Management Solutions, Q1 2025,” USU was classified as a “Leader.” The report evaluates the strengths and strategies of nine top…
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CapeZero Raises $2.6M to Transform Complex Clean Energy Project Finance with Innovative Software Platform
CapeZero, an innovative software platform that streamlines financial workflow for clean energy developers, announced the closing of a $2.6 million seed funding round led by Powerhouse Ventures, with participation from Climactic, Avesta Fund, Virta Ventures, and Stepchange. As the renewable energy sector races to meet accelerating market demand, the funding will fast-track product development and market expansion of CapeZero’s…
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Survey Reveals Over 50% of AI Leaders Plan to Augment Hyperscaler AI Investments
DataRobot, the provider of AI that makes business sense, released a global survey of AI leaders in partnership with CIO.com that found over 50% plan to augment hyperscaler and cloud service provider investments to address gaps limiting AI impact.
Despite significant investment in hyperscaler AI offerings, AI leaders face critical challenges due to lack of interoperability, limited governance and compliance…
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