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KANA and IBM to Bring Next-Generation Customer Service Solution to Market
KANA Software, Inc. (OTCBB:KANA), a world leader in multi-channel customer service solutions, and IBM announced a major milestone in the rollout of their Service Experience Management (SEM) strategy, first announced in 2008. Under an OEM agreement with IBM, KANA has completed the integration of IBM’s Service Oriented Architecture ( SOA…
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Intransa Video Retention Certification Expands to Include 150 Vendors
Intransa , the leader in video data management and retention for physical security, announced that its StorAlliance Technology Certification program has continued to expand with additional physical security vendors now participating.
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Ecotope Selects Onset Monitoring Systems for Regional Energy Efficiency Study
Onset Computer Corporation ( http://www.onsetcomp.com ), the world’s leading supplier of data loggers, today announced that it has received a large order from Ecotope, a Seattle, WA-based energy consulting firm, for its web-based HOBO® U30 Remote Monitoring Systems.
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Laptop Computer Display Management Software Now Available for Mobile Fleet Systems
Corona Technical Services of Tulsa, Oklahoma ( www.coronaservices.net ) has today announced the signing of a reseller and training agreement with Mobile PC Manager LLC ( www.mobilepcmanager.com ) for their new display management and activity reporting products.
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Officescape® Introduces Associate Tenant Program
Officescape has introduced its newest program offering, the Associate Tenant program, which allows building owners, office park managers and real estate management companies to be more flexible in accommodating tenants while saving on tenant improvement costs. In addition, building owners and managers benefit by increasing potential revenue streams and the potential pool of clientele. As an associate tenant, clients…
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Information Today, Inc. Launches New Enterprise 2.0 Supplement for Information Advisor Readers
Information Today, Inc., the leading provider of publications, conferences, and other information services to the information professional community, today announced the launch of a new quarterly newsletter for the readers of its Information Advisor newsletter. The 4-page supplement, titled Enterprise 2.0 : Managing Knowledge in Your Organization , replaces The Information Advisor ‘s earlier supplement, Knowledge Management, which…
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U4EA Technologies and Vidtel Team Up to Deliver QoS-enabled Video Calling Service for SMBs
U4EA Technologies, a leading provider of integrated access technology for unified communications, today announced that it will partner with Vidtel to deliver video communication services to small-to-medium sized businesses. By combining U4EA’s Fusion series Multi-service Business Gateways (MSBG) with Vidtel’s new video calling and conferencing services, video call quality is ensured and WAN bandwidth is fully utilized.
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OpenClose Releases Web-based, End-to-end Mortgage Software for Credit Unions
OpenClose ®, developers of Web-based, end-to-end mortgage lending software , announced today the release of MemberAssist™, a new mortgage software platform developed specifically for credit unions. MemberAssist is the newest addition to OpenClose’s recently released AssistSeries™, a fully integrated suite of mortgage software that automates loans from first contact with the borrower to post-closing.
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