-
KANA and IBM to Bring Next-Generation Customer Service Solution to Market
KANA Software, Inc. (OTCBB:KANA), a world leader in multi-channel customer service solutions, and IBM announced a major milestone in the rollout of their Service Experience Management (SEM) strategy, first announced in 2008. Under an OEM agreement with IBM, KANA has completed the integration of IBM’s Service Oriented Architecture ( SOA ) Foundation and DB2 database […]
Continue reading -
New Patent Secures UTOPY’s Leadership in Speech Analytics
UTOPY, Inc., the leading provider of Customer Intelligence and Performance Optimization solutions powered by Speech Analytics, today announced that it has been granted U.S. Patent No. 7,487,094 titled “System and method of call classification with context modeling based on composite words,” by the United States Patent and Trademark Office. The patent covers the system and […]
Continue reading -
MDaemon Email Server Praised for Offering Easiest Management System
Alt-N Technologies ‘ MDaemon Email Server for Windows was praised for removing the complexities associated with email system management, configuration, monitoring and operations in a recent Clear Choice Test of Exchange Alternatives review by Network World magazine. The review went on to comment that “the logging and visibility into system queues is certainly the best […]
Continue reading -
Intransa Video Retention Certification Expands to Include 150 Vendors
Intransa , the leader in video data management and retention for physical security, announced that its StorAlliance Technology Certification program has continued to expand with additional physical security vendors now participating.
Continue reading -
Datakey Electronics Releases the SR4410 Family of Immersion-Rated Receptacles
Datakey Electronics, Inc., the leading manufacturer of rugged, re-programmable, portable memory products, has expanded its line of SlimLine™ Token Receptacles with the release of the SR4410 family of IP-Rated Receptacles. The SR4410 Series provides Original Equipment Manufacturers (OEMs) with additional mounting options, allowing them to integrate Datakey Electronics’ award-winning data carriers into more applications operating […]
Continue reading -
ABC News Selects VoloMedia to Measure and Monetize Podcasts
ABC News announced today that ad insertion and audience measurement for its audio and video podcasts will be provided through VoloMedia Inc, and that the two companies will partner on advertising sales.
Continue reading -
Unisys Introduces SmartSource™ Micro Series Scanner to Offer Cost-Efficient Remote Capture Solution for Small Businesses
Unisys Corporation (NYSE:UIS) today introduced a multi-function remote deposit scanner that offers companies a low-cost, easy way to deposit checks from their offices directly into their bank accounts, and provides financial institutions with a cost-effective remote capture solution for small business customers.
Continue reading -
Ecotope Selects Onset Monitoring Systems for Regional Energy Efficiency Study
Onset Computer Corporation ( http://www.onsetcomp.com ), the world’s leading supplier of data loggers, today announced that it has received a large order from Ecotope, a Seattle, WA-based energy consulting firm, for its web-based HOBO® U30 Remote Monitoring Systems.
Continue reading